Ghana: UniBank – Ghana re-launch mobile banking service

By Peterking Quaye, for, from Accra, Ghana – UniBank-Ghana has re-launched its mobile banking service with enhanced security features as a part of a broad strategy to broadening access to financial services. uniBank-Ghana was among the first six banks in the country to introduce three main electronic banking products such as uniweb (internet banking), uni-alert (SMS alert for all transactions) and uni-Mobile, a mobile banking solution.

Unibank Building

Unibank Building

Managing Director of uniBank, Mr Ammishaddai Owusu-Amoah, said the mobile payment solution was one of many initiatives by the bank to promote increase financial inclusion.”In this connection, this initiative of enabling banking services to customers via a mobile phone at affordable costs will go a long way in increasing access to financial services in line with broader national objectives,” he said.

They need not walk into any of our branches to get statements or even see all transaction on their account as well as transfer money, he said. The new uni-Mobile runs on the Global Banking Software provider Temenos’ Arc Mobile platform and allowed customers to view the last 10 recent transactions on their mobile phones.

Mr Owusu-Amoah assured customers that through efficient and reliable service about 20,000 customers had signed on and actively using these services, falling in line with the bank’s strategy to get customers move from the use of the traditional visits to the Branch to the use of alternative channels that had been provided.

The service will also enables direct purchases of top up units for customers and third parties from all the mobile phone companies with values loaded straight onto the phone and not through a pin number.

Research reveals that the Temenos platform can be used on any mobile handsets, making the service available to all service providers and phone models with internet connection across the country.

The new uni-mobile initiative certainly has the potential to become a catalyst for extending basic banking services beyond our existing branch networks in the country. As part of the promotion in re-launching the product, customers, who sign on to the new service, will receive free coupons for pizza at Eddie’s PIZZA.